Temporary Accommodation Officer

About the Role and our Ideal Candidate This permanent role offers a fulfilling and rewarding opportunity for the successful candidate to make a big difference to the lives of vulnerable people living in Kingston. The Temporary Accommodation Officer will play a pivotal front-line role in helping the Temporary Accommodation Team to deliver a varied workload, including managing occupants of interim and temporary accommodation, conducting property viewings and inspections, arranging tenancy sign ups, move-ins, check outs, rent accounts etc. and day to day management of placements. An important feature of the role is to ensure that the accommodation the council uses is safe, clean, in a good state of repair and that it is allocated in a manner which helps minimise the cost of delivering the service. About You We are seeking a highly organised, dynamic individual, with an eye for detail and good communication and interpersonal skills. You will be able to demonstrate: Experience of working in a busy front-line housing service or similar and/or technical experience Experience of working in partnership with others and using influencing/negotiating skills to achieve successful outcomes Ability to travel independently around Kingston and neighbouring boroughs and physically able to carry out site visits/property inspections Ability to communicate verbally and in writing to a range of audiences including customers, advocates and external stakeholders. Ability to build relationships and work in partnership with internal and external agencies to improve and promote the service. Ability to work unsupervised, prioritise workloads, multi-task and achieve targets and deadlines