Senior Assessment & Allocations Officer

enfield | Jobs | Search here for your perfect career - Job Information | Apply for Senior Assessment & Allocations Officer Skip to main content Accessibility Tools Newsletter Accessibility Search Search topics or keywords Search All services Navigation Menu navigation panel Close Newsletter Accessibility Council services Covid 19 Adult Social Care (MyLife) Council Tax Education Housing Parking Planning and building Rubbish and recycling Benefits Births, deaths and ceremonies Business and licensing Careers with Enfield Council Children and familiy services Community safety Councillors and democracy Environment Health and wellbeing Improving Enfield Leisure and culture Libraries Local Offer for SEND Nuisances Property and economy Roads and transport Your council more items Contact us Sign in Back to Search Results Senior Assessment & Allocations Officer Apply for job Reference Number: HRD-002887 Salary: SO1 £39,519 - £40,575 Advert closing date: 22/10/2026 Department: Housing, Regeneration, Development Location: Edmonton Green Housing Hub Contract type: Fixed Term / Secondment Division: Not specified Hours Per Week: 36 Contract End Date: 1 year Interview Date: TBC Where to find us location_on Get directions Job Description We are currently seeking a Senior Assessment & Allocation Officer to be responsible for the accurate assessment and fair allocation of permanent social housing/temporary accommodation. The successful applicants will work with their team to ensure that assessments and allocations are made in line with Council’s Allocations Scheme. You will also be expected to respond to members’ enquiries and complaints within the corporate time frame. In order to succeed in this role you must be: a team player, have a positive and flexible approach in your work, be committed in providing a good quality customer focused service, and enjoy problem solving, with an eye for detail. You need possess up to date knowledge of housing legislation. Applicants with a courteous yet firm manner when dealing with customer enquiries often under difficult circumstances, coupled with an ability to communicate complex information in a clear and concise way, will be ideally suited to this role. You will have the ability and the enthusiasm to supervise, motivate and develop staff and will be keen to assist in the development of procedures and systems to continually improve service delivery. This will include encouraging customers to use the Council’s website as a knowledge base and the Council’s online customer portal for accessing services and related enquiries We are investing in Enfield to deliver positive outcomes for our communities. The way we engage and work with our residents, businesses and partners and the way we make decisions and allocate resources are fundamental to our success. Our principles and priorities below will support us in achieving our future outcomes. As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public. Significant experience and working knowledge of how to assess housing applications in accordance with a local authority Allocations Scheme under Part VI of the Housing Act 1996 (as amended). Working knowledge of Housing Act 1996, Part VII (as amended); Homelessness Code of Guidance 2018; Homeless (Suitability of Accommodation) England Order 2012. Experience in delivering a quality service in assessing applications for and/or allocating social housing. Experience of collating and presenting data to senior managers. Ability to support and motivate colleagues, use own initiative and work under pressure to tight deadlines Fixed Term post/Secondment Opportunity An external candidate, including Enfield Council agency workers, would b