Facilities Officer (Part-Time)

Facilities Officer £33,609 - £35,109 per annum (pro rata) Contract: Fixed Term for 24 Months Closing Date: Thursday 15 October 2026 at 23:59 Building Services is recruiting for a part-time Facilities Officer to join our busy and customer-focused team at Newham Dockside on a fixed term contract – 24 months. This is a varied and rewarding role where you will support the day-to-day operation of one of the Council's key corporate buildings. As the first point of contact for visitors, residents, contractors, tenants and colleagues, you will provide a professional, friendly and welcoming presence while helping to ensure the building operates safely, efficiently and effectively. This is a 24-month fixed-term position and an excellent opportunity for someone looking to develop their career within facilities management, customer services, or local government. Please note that this is a fully site-based role. The successful candidate will work 14.4 hours per week on Thursdays and Fridays. Facilities Officer (Part-Time) Salary: £33,609 - £35,109 per annum (pro rata) Location: Newham Dockside Hours: 14.4 hours per week (Thursday and Friday) Contract: Fixed Term for 24 Months Closing Date: Thursday 15 October 2026 at 23:59 Join Our Building Services Team Building Services is recruiting for a part-time Facilities Officer to join our busy and customer-focused team at Newham Dockside on a fixed term contract – 24 months . This is a varied and rewarding role where you will support the day-to-day operation of one of the Council's key corporate buildings. As the first point of contact for visitors, residents, contractors, tenants and colleagues, you will provide a professional, friendly and welcoming presence while helping to ensure the building operates safely, efficiently and effectively. This is a 24-month fixed-term position and an excellent opportunity for someone looking to develop their career within facilities management, customer services, or local government. Please note that this is a fully site-based role . The successful candidate will work 14.4 hours per week on Thursdays and Fridays , with start and finish times varying as part of a rota system designed to ensure service coverage between 7:00am and 5:00pm . About the Role Facilities Officers play a key role in delivering services to internal colleagues and tenants at Dockside, as well as visitors, contractors and residents. Key responsibilities include: Acting as the first point of contact for all building users and visitors. Providing a professional, friendly and welcoming reception service. Delivering excellent customer service and resolving enquiries at the first point of contact wherever possible. Undertaking routine building inspections and reporting issues. Supporting the effective operation of building facilities and services. Carrying out general administrative duties. Using a range of IT systems, including bespoke facilities management and ID card systems. Supporting health and safety compliance activities. Undertaking Fire Warden duties. Working collaboratively with colleagues, contractors and tenants to maintain a safe, secure and welcoming environment. About You We are looking for an enthusiastic, approachable and resilient individual who enjoys working with people and takes pride in delivering excellent customer service. Previous facilities management experience is not essential. We welcome applications from candidates who can demonstrate the right personal qualities, strong interpersonal skills and a commitment to delivering outstanding customer service. Training will be provided for the successful candidate. You will have: Excellent interpersonal and communication skills. A strong customer focus and a genuine desire to help others. The ability to remain calm and professional under pressure. A solution-focused approach with the confidence to take ownership of issues and see them through to resolution. Good working knowledge of Council services and the ability to dir