Practice Manager

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Alton Practice Practice Manager The closing date is 09 November 2026 Apply for this job Job summary The Alton Practice is seeking an enthusiastic, experienced and highly motivated Practice Manager to lead the operational and business management of our friendly, established GP practice in Roehampton, South West London. This is an exciting opportunity for a confident and proactive manager to join our team and play a pivotal role in the continued development and success of the practice. Working closely with the GP Partners, the successful candidate will take responsibility for the effective day-to-day running of the practice, providing strong leadership across operational management, workforce development, financial performance, regulatory compliance and patient services. We are looking for someone who combines excellent organisational and interpersonal skills with commercial awareness, sound judgement and a genuine commitment to delivering high-quality patient care. The ideal candidate will be an approachable, supportive and decisive leader who can motivate staff, manage competing priorities and identify opportunities to improve efficiency and service delivery. Previous experience of general practice management would be highly advantageous, although applications from experienced managers with a strong NHS or healthcare management background will also be considered. This is an excellent opportunity to make a meaningful contribution to a well-established practice serving a diverse local community. Main duties of the job The Practice Manager will provide effective leadership and management of all non-clinical aspects of the practice, working in partnership with the GP Partners to ensure the delivery of safe, efficient, high-quality and patient-centred services. Key responsibilities include: Providing effective day-to-day operational management and leadership of the practice. Leading and supporting the reception team, including recruitment, staff development, appraisals and performance management. Overseeing practice finances, budgets, payroll processes, income monitoring and financial efficiency. Ensuring compliance with Care Quality Commission (CQC) requirements, NHS contractual obligations, information governance and relevant legislation. Monitoring performance against the Quality and Outcomes Framework (QOF), enhanced services and other contractual requirements. Managing patient access, appointment systems, complaints and patient feedback to improve the patient experience. Overseeing premises management, health and safety, IT systems and business continuity arrangements. Maintaining effective relationships with the Integrated Care Board (ICB), GP Federation and other organisations. Working with the GP Partners to implement the practice's strategic objectives, operational improvements and service development plans. The successful candidate will be expected to work independently, demonstrate initiative and provide reliable, proactive management support to the GP Partners and wider practice team. About us The Alton Practice is a well-established NHS GP surgery located in Roehampton, South West London (SW15), providing primary medical services to approximately 4,500 registered patients. We are committed to delivering accessible, compassionate and high-quality healthcare to our diverse local population. Our friendly and dedicated mult