Client Liaison Manager

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Avery Healthcare Group Ltd. Client Liaison Manager The closing date is 16 November 2026 Apply for this job Job summary Package Description: At Avery Healthcare, we understand that choosing a care home is one of the biggest decisions a family will ever make. It's a journey that often comes with questions, emotions and important choices, which is why we're looking for an exceptional Client Liaison Manager to be a trusted point of support from the very first conversation. This is a unique opportunity to combine meaningful relationship-building with commercial success, helping families make informed decisions while contributing to the growth and success of the home. As one of the UK's leading care providers, we're proud of the care we deliver, but it's our people who truly set us apart. We invest in our colleagues, celebrate success and create opportunities for people to grow, develop and thrive. About the Role As our Client Liaison Manager, you'll support prospective residents and their families from first enquiry through to move-in, providing a warm, professional and personalised experience every step of the way. Working closely with the General Manager and wider home team, you'll be responsible for driving occupancy, managing enquiries, building local referral networks and ensuring every prospective resident receives an exceptional experience. What youll be doing Managing enquiries Main duties of the job The Client Liaison Manager at Avery Healthcare is a vital role that acts as a point of support for families choosing a care home. The position blends relationship-building with commercial success, assisting families in making informed decisions while boosting the home's growth. Avery Healthcare prides itself on delivering high-quality care, and the company invests in its people, celebrating their successes and fostering growth. This role involves supporting prospective residents from the first enquiry through to move-in, ensuring a professional experience. Responsibilities include managing enquiries, conducting tours, building referral networks, and maintaining high occupancy levels. The role requires outstanding communication, interpersonal skills, and a proactive approach to relationship management. About us Avery Healthcare is a leading care provider in the UK known for its commitment to delivering exceptional care services. The organisation is distinguished by its people-centric approach, investing significantly in its workforce to nurture talent and celebrate success. Avery Healthcare creates an environment where colleagues can grow and thrive, contributing to the company's aim of providing quality care while also focusing on commercial success. The company values the importance of community engagement and building trusted relationships with families, healthcare professionals, and local stakeholders. Avery Healthcare fosters a supportive, values-driven work atmosphere, emphasizing the importance of career development and recognition of achievements. Details Date posted 29 October 2026 Pay scheme Other Salary £39,000 a year Contract Permanent Working pattern Full-time Reference number 1569146060 Job locations Avery Healthcare Chertsey KT16 9FS United Kingdom Job description Job responsibilities Package Description: At Avery Healthcare, we understand that choosing a care home is one of the biggest decisions a family will ever mak