Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Primary Care Management Solutions Ltd Medical Receptionist The closing date is 19 October 2026 Apply for this job Job summary Exmoor Surgery is looking for a Medical Receptionist to undertake a wide range of administrative duties while providing effective support to the multidisciplinary team. Responsibilities include, but are not limited to, scanning and processing documentation, managing and filtering medical reports and correspondence via DOCMAN, and supporting reception tasks such as welcoming and directing patients, efficiently using the appointment system, booking appointments, handling patient information, and assisting patients as required. You will act as the central point of contact for all patient-related correspondence, including letters, reports, and clinical documentation, ensuring accurate and timely distribution of information, messages, and queries to the appropriate members of the clinical team. The role also involves liaising with multidisciplinary team members and external organisations, including secondary care and community service providers. Please note: Applicants must be UK citizens with a minimum of 5 years working experience in the UK. Experience using EMIS is essential. Main duties of the job As a Medical Receptionist, you will greet patients, manage appointments, handle calls and enquiries, and support the smooth running of the reception area. You will assist with patient registrations, prescription requests, and general administrative tasks while maintaining confidentiality and providing a professional, welcoming service at all times. Additional duties may be required depending on workload and staffing levels. About us Exmoor Surgery is a well-established NHS GP practice based in Ladbroke Grove, West London, delivering high-quality, patient-centred primary care services to a diverse local population. The practice is committed to providing accessible, compassionate, and holistic care, supporting both the physical and mental wellbeing of its patients. With a strong focus on teamwork and collaboration, Exmoor Surgery works closely with a multidisciplinary team and external healthcare providers to ensure coordinated and effective patient care. The practice continues to develop and improve its services, embracing innovation and best practice to enhance patient outcomes. Joining Exmoor Surgery offers the opportunity to be part of a supportive and forward-thinking team dedicated to making a positive impact within the community. Details Date posted 12 October 2026 Pay scheme Agenda for change Band Band 2 Salary Depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number E0054-26-0137EXM Job locations Exmoor Surgery Exmoor Street London Uinted Kingdom W10 6DZ United Kingdom Job description Job responsibilities The following are the core responsibilities of theMedical Receptionist. There may occasionally be a requirement to carry out other duties depending on workload, operational needs, and staffing levels. Primary Responsibilities Receive and process correspondence from hospitals, external healthcare providers, and other agencies. Scan and upload documents onto theEMISclinical system, ensuring accurate patient record management. Review and appropriately allocate documents withinEMIS, forwarding them to the relevant clinician for rev