UTC Administrator & Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Greenwich Health Ltd UTC Administrator & Receptionist The closing date is 18 October 2026 Apply for this job Job summary This is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service. As a UTC Administrator and Receptionist, you will be considered a key person in day-to-day administrative tasks within the department, without you the UTC would not function efficiently. This opening is for a full time substantive receptionist, working 40 hours a week. On each shift you will be an initial point of contact within the department providing appropriate responses and onward directions to all patients in a courteous manner. You will provide an informed and quality service in line with Greenwich Healths declared aims and values. Prioritising workload in the face of changing demands and attendees in the department ensuring good customer service is given in often challenging and distressing situations. You will ensure that timely and accurate information about patients is entered and recorded as appropriate on the patient administration system. Ensuring that the part you play enables the department to be run smoothly and harmoniously. This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to influence Urgent Care in your area. We are looking forBank Administrators & Receptionists.The service is 24/7, 365 days per year which means a range of shifts will be available. The successful candidate will be required to provide proof of immunisation against varicella, measles, mumps and rubella and be able to show 5 doses or 1 dose within the last 10 years for diphtheria, tetanus and polio Main duties of the job Principal duties and responsibilities - The post holder will be expected to deal with a variety of sensitive and confidential material. - To provide an efficient and comprehensive administration and reception service. - Deal with telephone enquiries, take messages accurately, and give information and advice (not medical) to GPs, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with company procedures. - To provide reassurance to patients, families, and carers. - Assist in booking in and directing all patients who attend the department. - Assist the Clinician in Charge in the discharge process of patients. - Input and update data on the computer system ensuring accurate tracking steps are logged for each patient on screen across the Department. - To arrange the most appropriate transport for discharge / transfer and follow up clinics. - To undertake any clerical duties as deemed necessary. - Maintain patient confidentiality. - To refer site management issues and complaint callers onto the appropriate department. - To be aware of Health and Safety and Infection Control regulations within the department. - Maintain the knowledge and skills necessary to perform your role effectively and ensure evidence of competence is provided to line manager. About us Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in be