Emergency Department Patient Flow Coordinator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Kingston and Richmond NHS Foundation Trust Emergency Department Patient Flow Coordinator The closing date is 01 November 2026 Apply for this job Job summary We are seeking a dedicated ED Coordinator to join our Urgent and Emergency Care (UEC) team. This role is central to ensuring effective patient flow throughout the Emergency Department, from arrival through to discharge, transfer, or admission. You will provide real-time oversight of patient pathways, ensure accurate breach classification in line with Trust bed management policy and NHS England guidance, and escalate risks early to support delivery of UEC performance targets. Main duties of the job To assist the ED nursing and medical teams to coordinate patient activity and flow through the department in order to meet the required government targets. To help identify any issues that are creating barriers to the flow of the department and escalating them to the relevant member of the department, in line with the escalation policy. To monitor and manage the off-loading of the Ambulance Arrivals in line with local targets. About us Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator. We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington. Details Date posted 16 October 2026 Pay scheme Agenda for change Band Band 4 Salary £33,262 to £36,027 a year pro rata, pa, incl. HCAS Contract Fixed term Duration 1 years Working pattern Full-time Reference number 396-8304917-DE-GV-Y Job locations Kingston Hospital Galsworthy Road Kingston Upon Thames KT2 7QB United Kingdom Job description Job responsibilities Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification. Note: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria. Job description Job responsibilities Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification. Note: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria. Person Specification Qualification and Experience Essential Education to A-level or equivalent qualifications or experience 3 years NHS experience with a minimum of 1 years co-ordinating an acute area Experience of using specialised computer systems and EPR Must be able to demonstrate awareness of clinical issues that affect patient priority Excellent communication skills, Calm under pressure, Polite Desirable Basic Clinical Knowledge Knowledge Essential oWorking knowledge of Microsoft office products (Word/Excel) oUnderstanding of relevant NHS/Gov. Targets oThe post holder mus