Patient Care & Rota Coordinator (GP Surgery)

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Woodcote Medical Patient Care & Rota Coordinator (GP Surgery) The closing date is 31 October 2026 Apply for this job Job summary We are looking for an organised, proactive and detail-oriented Patient Care and Rota Coordinator to support the effective day-to-day running of our multidisciplinary primary care team. The role is for 30 to 37.5 hours per week, with working hours to be agreed. Main duties of the job The main focus of this role is the coordination and maintenance of clinical rotas, workforce planning, appointment template management and operational administration. The postholder will work closely with GPs, nurses, healthcare professionals, administrators and the wider surgery team to ensure staffing arrangements are well organised, resources are used effectively and services run smoothly. The role also includes administrative support for proactive care processes, multidisciplinary team (MDT) meetings and the review of Universal Care Plans (UCPs), helping to ensure that agreed processes are completed and relevant records are maintained. About us Woodcote Medical is a well-established suburban practice with approx. 18,000 patients across two locations in Purley and Coulsdon. Our multidisciplinary team includes GPs, Clinical Pharmacists, ANPs, a Paramedic, Nurses, HCAs, First Contact Physios, and a large administrative and patient services team. Details Date posted 16 October 2026 Pay scheme Other Salary £21,900 to £29,330 a year dependent on hours & experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A3389-26-0013 Job locations Woodcote Medical 32 Foxley Lane Purley Surrey CR8 3EE United Kingdom Woodcote Medical 140-142 Chipstead Valley Road COULSDON Surrey CR5 3BB United Kingdom Job description Job responsibilities 1. Rota Management and Workforce Coordination Coordinate, maintain and update clinical team rotas, ensuring appropriate staffing cover and effective use of available resources. Liaise with clinicians, managers and wider team members regarding rota requirements, planned and unplanned absences, annual leave and changes to working arrangements. Identify staffing gaps, potential rota conflicts and service pressures, taking appropriate action or escalating concerns where necessary. Support the coordination of cover arrangements to maintain service continuity and minimise disruption. Monitor rota changes and ensure staffing information is accurate, up to date and communicated effectively. Set up and maintain appointment templates within the clinical system, ensuring appointment types are mapped correctly to support accurate GPAD (General Practice Appointments Data) reporting. Review appointment templates and rota arrangements to identify inconsistencies and opportunities for improved efficiency. Maintain clear records of rota arrangements, changes and relevant staffing information. 2. Student and Registrar Onboarding and Coordination Coordinate the administrative onboarding of students, GP registrars and other clinical trainees joining the practice. Develop, organise and maintain induction timetables, training schedules and clinical placement rotas in liaison with supervisors and relevant team members. 3. Proactive Care & Universal Care Plan (UCP) Administrative Support Provide administ