Operations Lead (GP Surgery)

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Woodcote Medical Operations Lead (GP Surgery) The closing date is 31 October 2026 Apply for this job Job summary We are looking for an organised, proactive and solutions-focused Operations Lead to support the effective day-to-day running of our GP practice across our two sites in Purley and Coulsdon. The role is offered for 3037.5 hours per week, with working hours to be agreed.The postholder will work across both sites, so flexibility is essential. Main duties of the job This is a varied and hands-on role with responsibility for coordinating key operational functions, overseeing practice systems and premises, monitoring performance, maintaining compliance and ensuring that the processes and infrastructure supporting patient care run safely and efficiently. Working closely with the management team and external providers and contractors, you will play an important role in ensuring that operational activities are well organised, issues are resolved promptly and agreed actions are followed through. You will help identify opportunities to improve processes, strengthen operational oversight and support the practice in delivering a safe, effective and well-managed service. The successful candidate will be comfortable taking ownership of day-to-day operational matters, balancing competing priorities and working independently, while recognising when issues require escalation. This role would suit someone who enjoys bringing structure to busy environments, solving problems and making sure that things get done. About us Woodcote Medical is a well-established suburban practice with approx. 18,000 patients across two locations in Purley and Coulsdon. Our multidisciplinary team includes GPs, Clinical Pharmacists, ANPs, a Paramedic, Nurses, HCAs, First Contact Physios, and a large administrative and patient services team. Details Date posted 16 October 2026 Pay scheme Other Salary £26,593 to £35,197 a year dependent on hours & experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A3389-26-0014 Job locations Woodcote Medical 32 Foxley Lane Purley Surrey CR8 3EE United Kingdom Woodcote Medical 140-142 Chipstead Valley Road COULSDON Surrey CR5 3BB United Kingdom Job description Job responsibilities 1. Operational Management and Coordination Coordinate day-to-day operational activities across both practice sites, helping ensure that systems, processes and resources support the smooth running of the practice. Act as a key operational contact for staff, helping resolve day-to-day issues and ensuring that queries and problems are directed to the appropriate person or provider. Monitor outstanding operational tasks, issues and actions, ensuring these are recorded, prioritised and followed through to completion. Ensure that appropriate records, documentation and operational information are maintained and readily accessible. Coordinate arrangements with external providers, suppliers and contractors, monitoring progress and following up outstanding work. Provide regular updates to the management team on operational matters, emerging risks, outstanding actions and areas requiring management attention. 2. IT and Digital Systems Management Take operational responsibility for the coordination and administration of practice IT sys