Pathway Co-Ordinator Team Lead

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Dorking Healthcare Ltd. Pathway Co-Ordinator Team Lead The closing date is 31 October 2026 Apply for this job Job summary The Lead Pathway Coordinator plays a vital role at DHC Outpatients in ensuring patients receive a smooth, well managed journey from referral to discharge. As both a skilled pathway coordinator and an inspiring team leader, this person champions high quality administration, supports staff, and keeps clinics running safely and efficiently. This role is ideal for someone who thrives in a fast-paced clinical environment, enjoys problem-solving, and values making a meaningful difference to patient care. Working with DHC means joining a supportive, forward-thinking organisation where your leadership, ideas, and dedication directly shape service quality and patient experience. The team includes 10 Pathway Coordinators based out of Dorking Hospital. Please note that this role is not eligible for visa sponsorship . Applicants must have the appropriate right to work in the UK for the duration of the employment. Shortlisted candidates will be expected to attend an in-person interview at Dorking Hospital. If you require a reasonable adjustment under the Equality Act to participate in the interview process, please let us know when invited so that we can discuss your requirements. This role will be based at Dorking Hospital site and will require travel to other DHC locations where necessary. Candidates should consider how they will travel reliably between sites during the working day, including whether they will need access to a car or other suitable transport. Main duties of the job In this role, the Lead Pathway Coordinator will oversee the full administrative flow of patient care, ensuring clinic preparation is completed accurately and on time, and results and investigations are acted upon promptly for clinical decisions to be made and patient care progressed. They will lead the Pathway Coordinator team day-to-day, providing guidance, allocating workload, and supporting complex cases. The post holder will work closely with clinicians, other outpatient departments and service management to resolve issues quickly and maintain safe, efficient clinics. They will also contribute to service improvements, process development, and team training. We are looking for someone highly organised, confident in decision making and able to manage competing priorities in a fast paced environment. Strong communication skills, attention to detail, and the ability to support and motivate others are essential. The ideal candidate will be proactive, calm under pressure, and comfortable navigating clinical information and administrative systems. A positive attitude, problem solving mindset, and commitment to excellent patient care are key to success in this role. Full training will be given on the patient record system and how to complete the role. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! About us This is an excellent opportunity to be a part of our organisation as we are going through a period of growth and looking to recruit a new Lead Pathways Coordinator. You will be managing a highly capable and well-respected team of 10 and will be base