Experienced GP Receptionist-Admin

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. St James’s Practice Experienced GP Receptionist-Admin The closing date is 31 December 2026 Apply for this job Job summary We are a friendly and busy NHS GP Practice in Beckenham. We are looking for a Part time Receptionist/Admin to work with us at the practice. We require a Medical Care Navigator with initiative, drive, strong interpersonal, admin and IT skills. Previous reception/admin and/or customer services skills are desirable. Join our happy and dedicated team providing quality care to a diverse population. You will need to be a good communicator, fluent in English, written and spoken, with excellent interpersonal and customer service skills; especially under pressure. You will have a range of patient facing and administrative tasks such as scanning, so excellent organisational skills and time management are critical. A caring, empathetic character is essential. Experience of using Emis Web and working in a GP practice is preferred. Main duties of the job Job Responsibilities: Answering telephone calls and dealing with face to face enquiries. Politely greeting patients and visitors to the surgery. Scheduling appointments for patients. Checking patients in. Dealing with all requests in an efficient and courteous manner. Screening enquiries for the doctors and medical staff. Scanning documents into patients record Explaining the practice procedures to new patients. Accurately collecting information and personal details about patients, maintaining patients' confidentiality. Updating clinical system with appointments and personal details. Receiving urine and blood samples and sending them off to hospital laboratories. Arranging prescriptions for patients. Maintaining a clean reception and waiting area to show a professional image. Opening post and forwarding it onto the relevant parties. Opening and locking up the surgery. Covering colleagues during times of annual leave. Ensure building security have thorough knowledge of doors/windows/alarm. Keeping the reception area and waiting area, notice boards and leaflet dispensers tidy and free from obstructions and clutter To have a thorough knowledge of all our Practice Policies and Procedures To work in accordance with our Practice protocols To maintain a computerised medical database To receive deliveries into the practice and process the relevant accompanying paperwork To adhere to the practice protocol for incoming and outgoing petty cash Any other tasks allocated by managers About us St James Practice is looking for an experienced and well rounded Care Navigator to join our friendly and innovative GP Practice. We are in located in Beckenham and delivering care to over 7,000 patients, achieving high QOF performance and maintaining a Good CQC-rated service. We are seeking an enthusiastic, reliable, motivated and caring Receptionist who enjoys helping patients in a general practice setting. We offer NHS Pension and standard annual leave. This role is for 20hrs per week for 4 shifts on Tuesdays, Wednesdays, Thursdays and Fridays. There are opportunities for growth and progression. Candidate must be available to cover annual leaves and absences. We are looking for a good team player. Good time keeping will be helpful in this role as staff do shifts and appreciate being relieved on time. This role will suit a candidate that is looking for a few hour