Receptionist / Administrator at GP Surgery

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Lynwood Medical Centre Receptionist / Administrator at GP Surgery The closing date is 20 December 2026 Apply for this job Job summary Join Our Friendly Team at a Thriving GP Surgery Position : GP Receptionist. Hours: 20-35 hours per week. Working days will vary and will be spread across Monday to Friday between 8 am and 6.30 pm. A rota will be shared in advance. Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment. If you are looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you. Qualifications & Skills Required: Skills & Experience Required Previous experience in a receptionist or administrative role (preferably within a healthcare setting). Excellent communication and customer service skills with a focus on professionalism and confidentiality. Strong organisational skills and attention to detail. Ability to multitask and work efficiently under pressure. Proficiency in IT systems (experience with EMIS Web is an advantage). Understanding of confidentiality, GDPR, and patient data protection. Main duties of the job Primary Key Responsibilities Front Desk & Patient Interaction Welcome patients and visitors, providing a friendly and professional service. Answer telephone calls, manage queries, and direct patients appropriately. Book, amend, and cancel patient appointments efficiently. Administrative Duties Process patient registrations, deductions, and update records as required. Handle prescription requests, ensuring accuracy and liaising with clinicians when necessary. Scan, file, and organise correspondence, including medical reports and clinical letters. Referrals management Supporting Clinical Staff Assist with medical documentation requests from patients, insurance companies, and other entities. Maintain confidentiality and uphold data protection regulations in all tasks. General Reception & Office Management Maintain a clean and organised reception area. Monitor stock levels of stationery and office supplies. Support the practice team with administrative tasks as required. About us Overview of your organisation Why Join Us? We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us: Staff Well-being Award Winners : We are proud to have won the Staff Well-being Award in December 2023. Wellness Room : Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery. Pilates Sessions : Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being. Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being. Relax and Recharge : Take advantage of our massage chair during breaks, designed to help you relax and de-stress. Outstanding Reputation : Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care. Join us and become part of a team that values your health and happiness. Details Date p