Lane Rental Officer

As a Lane Rental Officer , you are the engine of our network coordination. Working closely with the Lane Rental Coordination Team Lead, you will be on the front line of the Kingston Permit Scheme and Lane Rental Scheme. This is a fast-paced, operational role. You won’t just be behind a desk; you will be assessing permit applications, liaising with utility companies, and carrying out site inspections to ensure compliance with legislation like the New Roads and Street Works Act . You will be the point of contact for stakeholders, helping us minimize congestion and ensuring that work on our highway network is coordinated, safe, and delivered to a high standard. You will also be responsible for supporting the team on all aspects of lane rental administration, completion of TTROs and DTROs, and assisting with general administrative tasks as required by the business. Key Impact & Responsibilities Operational Coordination: Manage the day-to-day Lane Rental application process, reviewing permits and providing technical advice to works promoters. Network Integrity: Proactively identify work clashes and negotiate with utility companies to ensure work is carried out efficiently and safely. Site Excellence: Plan and conduct site inspections across the borough, ensuring traffic management is compliant (Chapter 8) and public safety is maintained. Compliance & Reporting: Validate charges, manage records, and support the preparation of funding bids and performance reports. Stakeholder Engagement: Act as a key point of contact for the public, Councillors, and emergency services, investigating enquiries and resolving issues professionally. System Mastery: Utilize DfT Street Manager and other internal systems to maintain accurate records, invoices, and data evidence.