Assistant Patient Pathway Co-Coordinator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Kingston and Richmond NHS Foundation Trust Assistant Patient Pathway Co-Coordinator The closing date is 04 November 2026 Apply for this job Job summary The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge,ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly within given timescales. Main duties of the job Process and log all referrals in line with Trust Access Policy and specialty SOP To use the 18weeks referral to treatment (RTT) to manage all outpatient and electivepatient journeys. Schedule new and follow up appointments with the most appropriate clinician, ensuringthat capacity is proactively and efficiently used, escalating issues as required to the linemanager Schedule elective admissions, contacting patients offering them a choice of admissiondates and agree with them the date of admission Manage and monitor outpatient and theatre scheduling making best use of capacity Continued on attached JD... About us Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated "Outstanding" for overall quality and leadership by the national Care Quality Commission regulator. We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic services and treatment services. Our main site is the Kingston Hospital site but we also run a number of outpatient clinics in the community, including in Raynes Park, Surbiton, Queen Mary's Roehampton and Teddington. Details Date posted 21 October 2026 Pay scheme Agenda for change Band Band 3 Salary £30,630 to £32,346 a year Pro rata, pa, incl. HCAS Contract Permanent Working pattern Full-time Reference number 396-8291096-DE-GV-Y Job locations Kingston Hospital Galsworthy Road Kingston KT2 7QB United Kingdom Job description Job responsibilities Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification. Ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria. Job description Job responsibilities Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification. Ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria. Person Specification Admin Essential Customer Service experience Call handling experience Admin Experience Desirable Ophthalmology experience NHS or equivalent healthcare experience Person Specification Admin Essential Customer Service experience Call handling exp