Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Elgin Clinic Receptionist The closing date is 27 November 2026 Apply for this job Job summary We are looking for an experienced, friendly and enthusiastic GP Receptionist/Administrator to join our busy, welcoming and supportive team. As the first point of contact for our patients, you will play an important role in providing a professional, caring and efficient service. The role involves a mixture of reception and administrative duties, helping to ensure the smooth day-to-day running of the practice. Previous experience working in a GP practice reception role is essential, as we are looking for someone who understands the demands of general practice, can confidently manage a busy reception environment and is familiar with supporting patients in a healthcare setting. We are looking for someone who is organised, reliable, compassionate and a great team player, with excellent communication skills and a positive, can-do attitude. Why join us? We pride ourselves on being a friendly, hardworking and supportive team who genuinely care about our patients and each other. We value everyone's contribution and aim to create a positive working environment where you feel supported, appreciated and part of the team. If you have previous GP reception experience, enjoy working with people and are looking for a rewarding role where no two days are the same, we would love to hear from you! Main duties of the job The successful candidate will be responsible for providing a friendly, professional and efficient reception and administrative service to patients and the wider practice team at The Elgin Clinic. Main duties will include welcoming patients, answering telephone calls, booking and cancelling appointments, managing patient enquiries and directing patients to the appropriate healthcare professional or service. The role will also involve processing repeat prescription requests, managing incoming correspondence, scanning and filing documents, updating patient records, handling emails and carrying out general administrative tasks to support the smooth running of the practice. The successful candidate will work closely with GPs, nurses and other members of the practice team, ensuring patient information is handled accurately and confidentially. They must be able to manage a busy workload, prioritise tasks, remain calm under pressure and deal with patients in a caring and professional manner. Previous experience working in a GP reception role is essential, along with good communication, organisational and IT skills. We are looking for a reliable, flexible and enthusiastic team player who is committed to providing excellent patient care. About us The Elgin Clinic is an established NHS GP practice located in the heart of the Maida Hill community in West London. We provide a range of primary healthcare services to a diverse patient population and are committed to delivering accessible, compassionate and high-quality patient care. Our practice brings together a dedicated team of GPs, nurses, healthcare professionals, receptionists and administrative staff who work closely together to support the health and wellbeing of our patients. We pride ourselves on our friendly, welcoming and supportive working environment, where teamwork, good communication and respect are at the heart of what we do. We are looking for someone who shares our commitment to excellent