GP Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. St.Katharine Docks Practice GP Receptionist The closing date is 02 November 2026 Apply for this job Job summary Join our friendly team at St Katharine Docks Practice , a welcoming single-handed GP surgery set in the beautiful surroundings of St Katharine Docks, just moments from the Tower of London. We pride ourselves on providing high-quality, personalised care to our patients and creating a supportive, professional, and inclusive workplace. We are looking for a Receptionist to provide cover , helping to ensure the smooth running of our busy front desk. As the first point of contact for patients, youll play a vital role in making every patient feel welcome, listened to, and supported. Youll handle calls, manage appointments, process correspondence, and assist the GP and wider team in delivering excellent service. This role is ideal for someone who enjoys helping others, communicates clearly and kindly, and can stay calm under pressure. Youll need to be organised, confident using computers, and committed to maintaining confidentiality at all times. In return, we offer a friendly working environment, on-the-job training, and opportunities for personal development. Youll be part of a small, close-knit team where your contribution truly makes a difference to the lives of our patients and the success of our practice. If youre reliable, compassionate, and looking for a rewarding role in the heart of London, wed love to hear from you. Main duties of the job Welcome and assist patients and visitors in person and over the telephone in a professional and friendly manner. Manage incoming calls, respond to general enquiries, and direct calls as appropriate. Schedule and manage patient appointments using the practice clinical system - EMIS Web. Register new patients and update existing patient information accurately. Handle incoming and outgoing post and emails. Obtain external medical reports, test results, and other documentation as required. Scan and file correspondence and clinical documents. Maintain a tidy, organised, and welcoming reception area. Safeguard patient confidentiality and comply with GDPR and NHS data protection requirements. Provide reassurance and support to patients, maintaining a calm and caring approach. Carry out general administrative duties as required by the GP or Practice Manager. About us St Katharine Docks Practice is a warm, community-focused single-handed GP surgery located in the heart of the historic St Katharine Docks, just moments from the Tower of London. We pride ourselves on providing high-quality, compassionate, and personalised care to our patients in a supportive and friendly environment. We are now looking for an enthusiastic and reliable Receptionist to join our small administrative team to provide cover. To learn more about our practice, please visit our website: www.stkatharinedocks.nhs.uk Details Date posted 19 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Flexible working Reference number A4746-26-0002 Job locations 12/14 Nightingale House 50 Thomas More Street London E1W 1UA United Kingdom Job description Job responsibilities Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Deal with all general enquiries, expl