Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Station Road Surgery Receptionist The closing date is 27 November 2026 Apply for this job Job summary Medical Receptionist GP Practice Working days/hours: Monday -14.00pm - 18.30pm Wednesday - 14.00pm - 18.30pm Thursday - 13.00pm - 18.00pm Friday -14.00pm - 18.30pm We are looking for a friendly, organised and enthusiastic Medical Receptionist to join our busy GP Practice team. As the first point of contact for our patients, you will play a vital role in delivering a welcoming, professional and efficient service. Your responsibilities will include managing appointments, handling telephone and face-to-face enquiries, supporting patients with their needs, and carrying out a variety of administrative tasks, including processing clinical correspondence, Docman and eConsult workflows. We are seeking someone with excellent communication skills, a caring and compassionate approach, and the ability to multitask in a fast-paced environment. Why join us? You will become part of a supportive and dedicated team where your contribution is valued, and where you can make a real difference to patients and the local community every day. Main duties of the job Provide a friendly, professional and efficient reception service to patients and visitors. Manage patient appointments, registrations and general enquiries, both face-to-face and over the telephone. Identify and appropriately direct urgent patient requests in accordance with Practice procedures. Handle incoming calls, messages and home visit requests, liaising with clinical staff as required. Undertake general administrative duties, including processing clinical tasks, correspondence, Docman and eConsult workflows. Maintain accurate and up-to-date patient records, including data entry, scanning and filing documentation. Process payments for private services and issue receipts where required. Maintain patient confidentiality and comply with Practice policies, data protection and safeguarding requirements. Support the wider Practice team to ensure the smooth running of daily operations and delivery of high-quality patient care. Maintain a clean, tidy and welcoming reception and waiting room environment. About us Station Road Surgery is a friendly and well-established GP practice based in West Wickham. We are committed to providing high-quality patient care and pride ourselves on delivering a professional, compassionate, and patient-centred service. Our dedicated team works collaboratively to support the health and wellbeing of our local community. We are looking for a dynamic, enthusiastic and motivated individual to join our Reception Team to work in our GP Surgery in West Wickham, Bromley. As the first point of contact for patients, you will play a vital role in providing excellent customer service and ensuring the smooth day-to-day running of the practice. Details Date posted 27 October 2026 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Part-time Reference number A4354-26-0001 Job locations 74 Station Road West Wickham Kent BR4 0PU United Kingdom Job description Job responsibilities Key Responsibilities 1. Reception and Patient Services Provide a welcoming, courteous and efficient reception service to patients and visitors. Respond to patient enquiries in person and over the telephone, providing accurate information and assistance. Book, amend and cancel appointment