Customer Service Apprentice -Access Islington

Customer Service Apprentice -Access Islington in 222 Upper Street - Islington Council Skip to main content use space or down arrow not enter to open Careers home Jobs Why work here Application tips 0 Saved Jobs Log in to your account Login with Facebook Login with Google Login with LinkedIn Or Email Address: Email Address has been left blank Password: Password has been left blank Remember email address * Required Login Forgot Password? Register for an account 0 Saved Jobs Log in Log in to your account Login with Facebook Login with Google Login with LinkedIn Or Email Address: Email Address has been left blank Password: Password has been left blank Remember email address * Required Login Forgot Password? Register Careers home Jobs Why work here Application tips Customer Service Apprentice -Access Islington Posted on 28/10/2026 Save Job Apply Vacancy Reference Number 3295 End Date: 15 Nov 2026 at 23:59 Address 1 Not Specified All Departments Resources All Departments has been left blank Advertising Salary £28,119 per annum / £15.45 per hour (London Living Wage) Contract Type Apprenticeship Contract Type has been left blank Additional Contract details Not Specified Hours Per Week 35 Working Pattern Full time Home Vacancies Customer Service Apprentice -Access Islington ⚠ Important Recruitment Notice We are aware that some third-party websites are advertising our vacancies without our permission. To help protect your personal information, we recommend applying only through this recruitment website or via our official vacancies on LinkedIn , Indeed and Find a Job . While we occasionally advertise through other channels, these will always direct you back to our official recruitment process. If you are ever unsure whether a vacancy is genuine, please apply directly through this website or contact our Recruitment Team before submitting your application or personal information. About The Role Access Islington – the customer facing teams of Islington Council are hiring apprentices to work in our hubs and call centre whilst studying for Level 2 Qualification in Customer Service. The role encompasses front facing customer service, speaking to Islington residents on a daily basis from our hubs and over the ‘phone. Do you enjoy working with people and the public? Do you have a keen eye for detail and interested in problem solving? Are you kind, resilient and non-judgemental? Do you want to work in a busy environment and put our residents at the heart of everything you do? If so then read on… Islington Council offers a wide range of high-quality apprenticeships. Or apprenticeships combine working in a great job, with training, development, and a competitive salary. You will be given dedicated time in your working week to focus on your studies. You will also have access to a network of colleagues from within the organisation and tutors to support your learning. The Customer Service apprenticeship consists of an 18-month opportunity to learn and to provide support to the Access Islington team. We are responsible Islington Council’s front door, call and service centre and the central point of contact for the Council’s residents. You will gain an understanding of the work of the team and will work in a supported learning environment whilst working towards a nationally recognised Level 2 Customer Service apprenticeship. To apply for this apprenticeship, you must: Be aged 16 or above and Be an Islington resident or Islington care leaver or Islington school leaver in the last 12 months You will also need to satisfy the following course entry requirements: Not already have a qualification at the similar level or above in this apprenticeship subject Not have extensive skills or experience in this apprenticeship subject. Pass the course entry tests for example in Maths and English Closing Date: Sunday 15th November 2026 at 23:59 Interview date: December 2026 Apprenticeship Start Date: From January 2027 The Job - Working as a Customer Service Apprentic