Receptionist / Admin

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Bridge House Medical Practice Receptionist / Admin The closing date is 15 November 2026 Apply for this job Job summary We are seeking a receptionist to join our practice of 9100+ patients. 37.5 hours per week and must be available for afternoon shifts. Receptionist work is between the hours of 07:45 to 18:30 Monday to Friday. The successful candidate will need to be hard-working, flexible and enthusiastic. We are looking for a capable individual who is able to multi-task and work well under pressure. INTERVIEWS WILL BE HELD VIA TEAMS You must have your covid vaccines to join as a member of the practice. Main duties of the job Answering calls Processing prescription Dealing with patient tasks & queries Processing patient administration including snomed coding, typing letters via docman10 Dealing with new patient registrations and deductions Processing recall letters as requested Inputting data into the patient's healthcare records as necessary Supporting clinicians/Practice Manager with general administrative tasks as requested. You will need excellent communication, administrative and IT skills and enjoy working with the general public. Previous experience in a similar position is preferable together with flexibility to cover additional hours are essential. About us We are a well-established training practice in a purpose built (newly refurbished) premises, located on the Haringey Green lanes. The practice's aim is to provide our patients with an excellent standard of patient-centered care, with clinicians and patients jointly involved in all aspects of planning and delivering care to meet patients' health and well-being needs. You will work with colleagues including a team of GPs, practice Nurse, Healthcare Assistant, Clinical Pharmacist, Physician Associate & MSK practitioner, administrative staff and a wide variety of other health professionals. There is free parking available on site. You must have your covid vaccines to join as a member of the practice. Details Date posted 30 October 2026 Pay scheme Other Salary £12.71 an hour Starting pay, we can then review. Contract Permanent Working pattern Full-time Reference number A0052-26-0007 Job locations 96 Umfreville Road London N4 1TL United Kingdom Job description Job responsibilities OUTLINE OF DUTIES & RESPONSIBILITES To greet patients in a friendly and courteous manner at all times To answer telephone calls in a polite and professional manner To make appointments for the doctors surgeries and nurses clinics using the Practice clinical information system Answering patient queries regarding various Practice policies and initiatives Advise patient when completing new patient registration forms, explaining the surgery policies To listen to patient complaints, making sure that they are addressed and dealt with appropriately To retrieve patients medical records for various clinics and surgeries and file back patient medical records in the correct order Fax correspondence as requested and record To scan all hospital correspondence accurately using the Docman System Process repeat prescriptions as per the Practice policy Ensure all forms are passed to the appropriate destination and completed and checked by you when required Receiving and recording requests for home visits in line with expected standards Receiving, recording and booking requests for transport Direct acc