GP Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Ridgeway Surgery GP Receptionist The closing date is 06 November 2026 Apply for this job Job summary We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, a keen attention to detail, and the ability to handle multiple tasks efficiently in a busy GP surgery environment. Main duties of the job Greet and welcome patients in a warm and professional manner. Answer phone calls promptly, ensuring excellent phone etiquette at all times. Manage incoming and outgoing correspondence, including emails and postal mail. Perform clerical duties such as data entry, filing, and maintaining records. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually. Assist with administrative tasks as required by management. Maintain an organised reception area, ensuring it is tidy and presentable at all times. Ensure that all new patients are registered onto the computer system promptly and accurately. About us An exciting opportunity has arisen at The Ridgeway Surgery for a committed, enthusiastic and motivated Receptionist who would like to join our forward thinking and friendly practice team. We are: - GMS Practice with 6,600 patients - 4 GP Partners - 1 Practice Manager - 2 regular locum doctors - 1 Practice Nurse - 3 Health Care Assistants - 2 pharmacists - 1 physiotherapist - 6 receptionists - 2 medical secretaries - EMIS Web system - We are looking for a team player who has experience to work in GP practice and ideally EMIS Wed user. Details Date posted 13 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A3860-26-0002 Job locations 1 Mount Echo Avenue Chingford E4 7JX United Kingdom Job description Job responsibilities Job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Duties and Responsibilities: The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may vary from time to time under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels. Such duties may include (but this list is not exhaustive): Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointm