Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The House Partnership Medical Receptionist The closing date is 23 November 2026 Apply for this job Job summary We are looking for an enthusiastic and hard working Medical Receptionist to join our friendly team based across our two sites at the heart of Redhill and in Merstham. This is a part time position working Monday-Friday. This will be a combination of shifts either morning from 8:00-16:30 or afternoon from 13:00-19:00 with one early morning start at 7:30. Previous experience of working in a similar environment would be desirable although fast learners with an ability to excel in a fast-paced, ever evolving industry would be ideal candidates. Main duties of the job The main responsibilities of this role include dealing with patient enquiries face to face, over the telephone and through our interactive website. A high level of customer service skills are required and as well as clear communication with GPs and other healthcare professionals to ensure that a safe and efficient service is provided to our patient population is vital. Daily administrative tasks will include booking appointments, prescription management, registering new patients, managing emails and and internal electronic tasks via our clinical system. Managing appointment requests and queries via our interactive website is a key part of this role as this is the main route of communication between patients and the practice. Opening and closing the surgery in line with our security protocols and maintaining oversight of the waiting room are other key responsibilities. EMIS Web is our clinical I.T system and Accurx is used as our digital messaging platform. Full training will be provided as part of the induction process. About us Greystone House Surgery is a modern friendly Practice in Redhill, representing one of the three sites which make up The House Partnership between Greystone House Surgery, The Moat House Surgery in Merstham and Caterham Valley Medical Practice in Caterham. We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team. Fourteen Partners across the whole Partnership (5 based at Redhill) Purpose built practice GMS, 16,500 patients (39,000 across the three site Partnership) Nurse Practitioners and Clinical Pharmacists Training Practice for Registrars, Foundation Yr 2 GPs, Physician Associates, Medical students & Nurses EMIS Web Docman Abtrace Consistently high QOF achievement A member of DHC GP federation Details Date posted 29 October 2026 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Part-time Reference number A0455-26-0028 Job locations 99 Station Road Redhill RH1 1EB United Kingdom Moat House Surgery Worsted Green Merstham Redhill RH1 3PN United Kingdom Caterham Valley Medical Practice Eothen House CATERHAM Surrey CR3 6JU United Kingdom Job description Job responsibilities Job Purpose As part of a team, to achieve a smooth running and efficient surgery for both GPs and patients and to provide all necessary administrative support required by the Practice Prime Objectives To provide an efficient and professional reception service during surgeries and clinics To ensure that all record keeping, both manual and computerised, is accura