GP Reception/Admin

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Fencepiece Road Medical Centre GP Reception/Admin The closing date is 30 October 2026 Apply for this job Job summary A medical receptionist is the primary representative of our GP Practice. A medical receptionist will need to be capable of handling stressful situations at any given time in order to serve the patients. We require someone with experience who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our patients are our forefront and we them to have a positive experience when they access health care provided by the surgery. If this is you do not hesitate and apply and come and join our work family. This is a small practice with a small friendly team which supports each other to provide the best health care. Main duties of the job You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. About us This is a small friendly practice with over >6000 patients. We are made up of 1 practice nurse, 1 HCA, 3 Primary GPs, 3 GP locums, an ANP, a Phlebotomist, a Pharmacist and Physiotherapist. We have 5 reception/administrators. We also work with outside agencies that provide services to our patients. Details Date posted 12 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Flexible working Reference number A5747-26-0001 Job locations Fencepiece Road Medical Centre 83 Fencepiece Road Ilford Essex IG6 2NB United Kingdom Job description Job responsibilities Job Summary You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION Receiving patients, consulting with members of practice team Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional Register new patients, checking all details for accuracy and enter on computer registration link Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION Processing and distributing paper correspondence received into practice Process outgoing mail taking to post office and logging in post book Filing and retrieving pa