P/T Receptionist/Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Horsmans Place Surgery P/T Receptionist/Administrator The closing date is 15 November 2026 Apply for this job Job summary We are a busy friendly practice in Dartford, looking for a motivated and reliable P/T Receptionist/Administrator for approximately 24 hours per week to join our team. Previous experience as a Receptionist preferred within a GP Practice along with knowledge of prescriptions, Registrations, Docman and scanning, however, full training will be provided for the right candidate Main duties of the job You will provide a professional and courteous front of house service to patients. Booking and cancelling appointments and handling telephone enquires. You will be expected to carry out general administrative duties including prescriptions, scanning and processing documents. New Registrations along with helping patients to complete the Anima online triage form. About us We are a friendly, well established Practice with approximately 9600 patients. Our Team consists of 2 GP Partners, 3 Salaried GP's, 2 Nurse's, Physiotherapist, Pharmacists and a HCA, supported by Receptionist staff and a Secretary Details Date posted 15 October 2026 Pay scheme Other Salary £12.72 an hour Contract Permanent Working pattern Part-time Reference number A2363-26-0008 Job locations Instone Road Dartford DA1 2JP United Kingdom Job description Job responsibilities Key Responsibilities Maintain a thorough understanding of, and adhere to, all Practice procedures and protocols, ensuring knowledge is kept up to date Work consistently in accordance with written protocols Administration Duties Retrieve and file patient notes as required File incoming post within medical records where necessary Scan and upload letters to patient records Accurately code information from scanned documents onto patient records, as directed by GPs or in line with Practice protocols Record patient interactions appropriately, including telephone and in-person encounters Monitor and action tasks within Mail Manager, including setting recalls, contacting patients, requesting repeat tests, and booking appointments with the phlebotomist where required Contact patients by telephone on behalf of GPs and record outcomes accurately Reception Duties Welcome and assist patients in a professional and friendly manner Process repeat prescriptions in line with Practice protocols Issue completed prescriptions, ensuring patient identity is verified Provide cover across all reception positions as needed Maintain a good working knowledge of the Practice boundary area Communicate test results to patients in person or by telephone, following Practice protocols Send requested information via secure email in accordance with safe haven procedures Appointments Process appointment requests (both urgent and routine) via telephone and in person, in line with Practice protocols Cancel and rearrange appointments or clinics at short notice when required Manage and process home visit requests according to Practice procedures Job description Job responsibilities Key Responsibilities Maintain a thorough understanding of, and adhere to, all Practice procedures and protocols, ensuring knowledge is kept up to date Work consistently in accordance with written protocols Administration Duties Retrieve and file patient notes as required File incoming post within medical records where necessary Scan and upload letters