GP Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Heathway Medical Centre GP Receptionist The closing date is 27 November 2026 Apply for this job Job summary Join Dr Sharma & Rai Practice Group as a full-time GP Receptionist, primarily based at Heathway Medical Centre in Dagenham. You will be a welcoming first point of contact for patients and a valued member of our friendly and supportive practice team. We are looking for someone reliable, organised and confident communicating with people face to face. Previous GP reception experience is an advantage, but not essential. We also welcome applicants with strong customer service experience who enjoy helping people, can manage a variety of tasks and are quick to learn new online systems. Good IT skills, excellent communication and a friendly, professional approach are essential. This is a fixed-term position until 8 August 2027, with the possibility of extension. The role is 37.5 hours per week, working varied shifts between 07:45 and 18:30, Monday to Friday, excluding bank holidays. Pay is £12.71 per hour. Our wider practice group offers opportunities to gain experience, develop new skills and apply for permanent positions as vacancies arise. We reserve the right to close this vacancy early if sufficient applications are received. Early applications are encouraged. Main duties of the job As a GP Receptionist, you will play an important role in supporting patients and helping the practice run smoothly. Your daily responsibilities will include: Welcoming patients and visitors, providing friendly and professional assistance. Responding to patient enquiries face to face, by telephone and through online systems. Helping patients access appropriate services, including assisting with online appointment requests. Using our clinical system (EMIS Web) and other digital platforms to manage patient information and administrative tasks. Processing patient requests, including prescriptions, test-related enquiries and general correspondence. Supporting GPs, nurses and other team members with day-to-day administrative duties. Maintaining accurate records and handling confidential information appropriately. Working closely with colleagues to provide a positive experience for patients. Full training and guidance on our practice systems and procedures will be provided. We value teamwork, initiative and a willingness to learn. About us Dr Sharma & Rai Practice Group is a well-established group of GP practices providing NHS primary care services to local communities across Barking and Dagenham. Our dedicated team of GPs, nurses, healthcare assistants, receptionists and administrative staff work together to deliver high-quality, patient-centred care in a welcoming and supportive environment. We embrace modern technology and digital solutions to improve patient access and streamline our daily work. Our practices use electronic clinical records, online patient services and digital communication tools to support efficient and effective care. We believe our staff are our greatest asset and value teamwork, mutual respect, professionalism and a positive working atmosphere. We encourage new ideas, support continuous learning and provide guidance and training to help colleagues develop their confidence and skills. As part of a wider practice group, employees can gain valuable experience and explore career development opportunities, including applying for permanen