**INTERNAL APPLICANTS ONLY** Head of Service - Family Help

**INTERNAL APPLICANTS ONLY** Grade PO12 £81,732 - £88,506 Full Time/Permanent Closing Date: 02/11/2026 Directorate: Children's Services Organisation : London Borough of Waltham Forest Salary: PO12 £81,732 - £88,506 Retention Bonus: £3000 paid in two instalments £1500 June and £1500 December Contract Type: Full Time/Permanent Working hours per week: 36 hours Application Deadline: 02/11/2026 Proposed Interview Date(s): 30/11/26 and 01/12/26 Reference: 2383 **INTERNAL APPLICANTS ONLY** About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: We are seeking an ambitious and collaborative Head of Service to lead the development and delivery of our new way of working in Family Help. You will provide strategic and operational leadership to multidisciplinary teams, embedding an earlier, relationship-based and whole-family approach that delivers the right support at the right time, reduces the need for statutory intervention and improves outcomes for children and families. Working closely with partners, practitioners and communities, you will drive integrated practice, using relational and systemic practices strengthen decision-making and accountability, and ensure that children’s and families’ voices shape service design and delivery. This is an opportunity to lead significant change, build a confident and skilled workforce, and establish a high-quality, inclusive and evidence-informed Family Help offer. >> Click here to download the Role Profile << Key Responsibilities: Developing Family Help practice in the borough Building multi agency relationships Responsible for several multi disciplinary family help teams in a specific locality Supervisory responsibility for up to 6 direct reports Qualifications and Requirements: Social work Qualification Social Work England registered Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; Satisfactory DBS check; Continued professional body registration; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We are a Home Office–licensed sponsor; however, for this specific role we are not able to provide Skilled Worker vis