Head of Transformation

Grade: Scale PO12 Salary: £81,732 - £88,506 Full-time/Fixed-Term (12 Months) Closing Date: 23/11/2026 Directorate: Chief Executive Organisation : London Borough of Waltham Forest Salary: PO12 Salary: £81,732 - £88,506 Contract Type: Full-time/ Fixed Term Contract - 12 Months Working hours per week: 36 Application Deadline: Monday 23rd Nov 2026 Proposed Interview Date(s): TBC Reference: 2408 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: The Head of Transformation will be expected to develop and lead the design and delivery of the overall transformation portfolio. They will manage a flexible team of resource to lead design thinking across the organisation, challenging the status quo and turning ideas into implementable plans. They will be the lead officer providing expertise on the design of transformation portfolios and individual programmes. They will have excellent facilitation and stakeholder management skills to develop innovative solutions in partnership with services, drawing on best practice from across the sector Their role will be to bring together transformation, strategy and policy resource from across the service to develop solutions to complex problems. They will be responsible for developing the Overall theory of change and ensuring that delivery is aligned to resident impact. >> Click here to download the Role Profile << Key Responsibilities: • Plan and ensure service delivery within a complex / diverse service area. Control operational activities within the service area and ensure professional standards are delivered • Manage responses to complex professional or politically sensitive issues within the area of responsibility • Manage key relationships with delivery partners 'providers suppliers to commission I manage I evaluate I enhance appropriate service delivery / capacity within area Of responsibility • Develops service plans to meet strategic business goals. Ensure compliance with all internal and external standards. • Ensure the development and delivery of continuous improvements in all aspects of the service. • Lead, motivate and develop staff to create and maintain a highly competent and participative workforce • Identify, secure, deploy and manage the resources necessary for the professional service area to meet/exceed its objectives. • Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained • Implement a risk management programme and advise on issues affecting Council service areas • Ensure the successful implementation Of health and safety legislation, policies and practices •Lead on establishing a unified approach transformation design and delivery, ensuring strategic alignment •Lead delivery of transformation programmes to meet agreed outcomes, working with services to develop innovative solutions, drawing on best practice on public reform •Foster a culture Of design thinking and innovation across the organisation, challenging current approach