**INTERNAL APPLICANTS ONLY** Communications and Campaigns Support Officer

Grade: SO1 £39,519 - £40,575 Full-time/Permanent Closing Date: 06/11/2026 Directorate: Chief Executive ** INTERNAL APPLICANTS ONLY ** Organisation : London Borough of Waltham Forest Salary: SO1 £39,519 - £40,575 Contract Type: Full-time/Permanent Working hours per week: 36 Application Deadline: 06/11/2026 Proposed Interview Date(s): November 2026 Reference: 2334 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: As Communications and Campaigns Support Officer you will provide vital planning, reporting, administrative, and contacts management support for the Communications and Campaigns service, in addition to delivering a steady revenue stream supporting the financial sustainability of the function through the selling of advertising space in Waltham Forest News, and on lamppost banners and other council-owned advertising sites. Support for revenue generation will include researching, engaging with and documenting credible, sustainable and repeat sales leads, externally and within the council, as well as documenting existing contacts and processes. You will be expected to sell ad spaces yourself and provide support for other members of the team doing the same. You will support both our campaigns and business as usual communications activities by building forward planning calendars and schedules, tracking print and design jobs, booking suppliers and venues, gathering and scheduling content and updating contacts lists. You will develop skills in a broad range of communications delivery including press release writing, digital marketing and advertising, briefings production and metrics analysis. You will play a pivotal role in developing and delivering our evaluation capability, contributing to key reporting cycles through the collation of metrics and the drafting of written reports. >> Click here to download the Role Profile << Key Responsibilities: Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Support credible market analysis and improved understanding of customer requirements and advertising needs through auditing existing approach, including speaking to existing customers and gathering financial information. Research the approach of other boroughs with a similar profile to our own. Identify potential new customers. Proactively / speculatively offer advertising space to local businesses and internal advertisers, and take booking requests from approaches made to us Qualifications and Requirements: To be considered for this position, you should meet the following requirements: Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent. Relevant professional qualification Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Politica