Brokerage & Supplier Quality Manager

Grade: PO8 Salary: £59,511 - £62,766 Full-time/Permanent (Hybrid working 4 days remote, 1 day (Monday) on site Town Hall) Closing Date: 21/10/26 Directorate: Adult Services Organisation : London Borough of Waltham Forest Salary: £59,111 - £62,766 Contract Type: Full Time/Permanent Working hours per week: 36 hours (Hybrid Working, 4 days Remote, 1 day Onsite) Application Deadline: 21/10/26 Proposed Interview Date(s): 26-30th October 2026 & 2-6th November Reference: 2351 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: We are looking for someone to make a real difference to the lives of local people while leading a service that sits at the heart of Adult Social Care We are looking for an experienced and collaborative leader to join our team as Brokerage & Supplier Quality Manager. In this role, you will lead a dedicated brokerage service that helps residents access the right care and support at the right time, ensuring services are high quality, person-centred and deliver the best possible outcomes. You will work closely with social workers, health colleagues, care providers and commissioners to shape care solutions that promote independence, choice and dignity for people across our community. This is an opportunity to influence how care services are commissioned and delivered, using your expertise in relationship building, market management and negotiation to improve quality, drive value for money and support sustainable care provision. You will lead and develop a skilled team, champion continuous improvement, and play a key role in supporting hospital discharge pathways, safeguarding vulnerable residents and strengthening partnerships across health and social care. We're keen to hear from people who bring leadership experience, a commitment to inclusive and person-centred practice, and the ability to work collaboratively with a wide range of partners. Whether your experience comes from local government, the NHS, social care, commissioning or a related sector, we welcome applicants with transferable skills who share our ambition to deliver outstanding services for residents. Why join us? You'll have the opportunity to shape an important service, lead meaningful change, develop talented staff and make a lasting impact on the quality of care available to residents. We are committed to creating an inclusive workplace where everyone can thrive and where diverse perspectives are valued and encouraged. >> Click here to download the Role Profile << Key Responsibilities: We're looking for a candidate who brings a strong combination of leadership, commercial awareness and social care expertise. Key requirements include: Knowledge: Strong understanding of adult social care, health and care markets, and brokerage services. Knowledge of commissioning, procurement and supplier management processes. Understanding of safeguarding, quality assurance, relevant legislation and regulatory standards. Knowledge of market analysis, contract management and delivering value