Reception Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Pinn Medical Centre Reception Administrator The closing date is 13 November 2026 Apply for this job Job summary We are looking for highly motivated reception administrators to join our dynamic and friendly team to work in state of the art GP Led Health Centre, rated "Outstanding " by CQC, in Pinner which is open 8am-8pm, 7days a week. We are an innovative and forward thinking EMIS practice committed to delivering the highest standard of patient care. Hours are mainly Monday Friday however some weekend cover is also required. Competitive salary offered. Main duties of the job To provide and maintain a high standard of care for visaitors and patients as well as providing assistance to other members of the primary healthcare team. The duties will include all tasks normally undertaken by a reception administrator. This will include but is not limited to the following: To ensure that all visitors, telephone callers, and patients accessing the practice are greeted professionally. To ensure all telephone calls are managed appropriately. To assist patients in accessing the most appropriate healthcare professional to meet their clinical need. To manage the flow of patients and patient administration queries. To ensure the administrative clinical pathways are followed. About us Our supportive practice is proud to have an excellent well-established team, with a fantastic team working environment, with support for staff and supervision being paramount to patient care. We are proud of our team, which is well-led, meets regularly not only for educational and practice meetings, but also socially, enjoying excellent working relationships with each other and with other staff from our varied multidisciplinary team. This is an exciting opportunity to work in an Outstanding CQC rated practice and GP Access Centre delivering high quality patient care in State of the Art Premises. We are the largest of 7 practices forming Healthsense Primary Care Network (PCN), which has an excellent reputation for teaching, training and high-quality patient care. By joining us you will also benefit from: Being part of an excellent well-established team, which is social and supportive NHS pension a comprehensive induction and orientation programme Details Date posted 26 October 2026 Pay scheme Other Salary £12.71 an hour Evening and weekends paid at higher rates Contract Fixed term Duration 1 years Working pattern Part-time Reference number A0083-26-0015 Job locations 37 Love Lane Pinner Middlesex HA5 3EE United Kingdom Job description Job responsibilities Reception duties: Greeting and booking in or patients for surgeries and clinics. Dealing with patient enquiries efficiently and courteously. The receiving and recording of telephone messages taking appropriate action Making appointments on Emisweb, by processing appointment requests for today, future appointments from patients in person and on the telephone. Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctors/Nurses as necessary. Pulling and filing medical records as necessary. Processing repeat prescriptions and filing for collection within 48 hours. Taking home visit requests Advising patients of relevant charges for private services Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Sa