Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Combat Stress Administrator The closing date is 08 November 2026 Apply for this job Job summary An exciting opportunity has arisen for an Administrator to join our team in the South Hub, who are a small team of multi-disciplinary professionals. Main duties of the job An exciting opportunity has arisen for an Administrator to join our team in the South Hub, who are a small team of multi-disciplinary professionals. The successful applicant will work as part of the administration team and will be assisting with all core administrative functions supporting the day to day smooth running of the operations side in the England South Hub. The successful individual will have a good knowledge of IT, possess strong communication and organisation skills, smart appearance and a professional manner. Please note, this role is fixed-term, ending in July 2027. About us At Combat Stress, everyone plays a part in helping veterans recover from the psychological impact of military service. Whether you work in clinical care, fundraising, operations or one of our support teams, youll help deliver life-changing treatment and support to veterans across the UK. Details Date posted 27 October 2026 Pay scheme Agenda for change Band Band 4 Salary £27,484 to £30,160 a year Contract Fixed term Duration 8 months Working pattern Full-time, Flexible working Reference number B0373-26-0013 Job locations Tyrwhitt House Oaklawn Road Leatherhead Surrey KT22 0BX United Kingdom Job description Job responsibilities MAIN DUTIES AND KEY RESPONSIBILITIES 1. To contribute to the full range of administrative duties. 2. Exchange verbal and written information regarding veteran care promptly and politely with veterans, external agencies and providing an internal interface with all disciplines relating to assessment and treatment. 3. To schedule appointments and co-ordinate related administration in collaboration with the relevant clinical staff. 4. To deal with queries related to appointments and follow up clients who do not attend appointments as required. 5. To contribute to the development of systems, processes and diary management to enable the smooth running of administration and the interface with other teams and organisations. 6. Support clinicians as necessary by undertaking administration as required associated with therapeutic reports, correspondence and SARs. 7. Organise and prepare agendas for Clinical Meetings 8. Attend any other meetings as required keeping accurate minutes, records of decisions taken and ensuring that actions are recorded appropriately and communicated to the relevant individuals for action / information. 9. Update veteran records in line with Standard Operating Procedures ensuring all contact is logged. 10. To be accountable for an accurate and effective electronic filing system including patient database relating to veterans. This includes running and reviewing regular reports within the Electronic Patient Record System (IAPTUS) 11. Deal effectively with any telephone queries relating to the organisation and provide switchboard service (escalating difficult calls as appropriate), and mail-management as necessary. 12. Manage personal and joint mailboxes relating to Administration Team. 13. To work in a flexible and responsive way to meet the changing needs of the service users and demands of the service. 14. To fu