Medical Receptionist / Admin

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Museum Practice Medical Receptionist / Admin The closing date is 15 November 2026 Apply for this job Job summary We are offering a part-time receptionist/administrator, to join our friendly team. What Were Looking For To be successful in this role, you will be a friendly, approachable and reliable team player with excellent communication and interpersonal skills, both face-to-face and over the telephone. You will be confident working in a busy environment, able to remain calm under pressure, and capable of managing multiple tasks efficiently while maintaining a high standard of patient service. The successful candidate must be available to start in December 2026. Flexibility is essential, as the role will involve working a variety of shifts, including early starts from 8:00 am and/or late finishes at 8:00 pm. You will also be expected to provide holiday cover when required. Previous experience using EMIS Web is essential. The successful candidate must be confident using the system to support the day-to-day running of the practice and be comfortable using computer systems to manage administrative tasks efficiently. Main duties of the job Reception Duties and Responsibilities Welcoming patients and visitors, answering telephone calls, emails and online consultations professionally. Booking appointments via EMIS Web and directing patients to the appropriate clinician or service. Processing medical report requests and cash payments, ensuring requests are completed within agreed timeframes. Printing forms for clinics, including blood tests and X-rays. Providing specimen pots and forms, ensuring dates and times are correctly recorded. Registering new patients and recording clinical information, including blood pressure and weight readings. Maintaining a tidy reception area and replenishing supplies. Supporting distressed or vulnerable patients with empathy and handling challenging situations sensitively. Recalling patients for essential reviews, including diabetes, to support QOF targets. Scanning, coding and filing documents into patient records using Docman. Monitoring and ordering clinical and administrative supplies. Liaising professionally and confidentially with other healthcare departments. Completing mandatory training and contributing to enhanced services, CQC requirements, audits and quality improvement activities. Opening and securing the premises when required. Providing flexible cover for colleagues, including short-notice sickness absence. Additional hours will be reimbursed where agreed in advance, in accordance with practice policy. About us About Museum Practice Museum Practice is part of the West and North London Integrated Care Board (WNL ICB) and is committed to providing high-quality, patient-centred care to the local community in Camden. The practice has an overall CQC rating of Good and is dedicated to supporting staff through training and ongoing professional development. Located opposite the British Museum and close to a range of local amenities, the practice offers a welcoming working environment within a small, friendly and supportive team. Our clinical team includes two GP partners and salaried GPs. Museum Practice is also a teaching practice, currently supporting two GP registrars, qualified doctors undertaking specialist training and gaining further experience in general practice. We pride ourselves on provi