Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Golborne Medical Centre – Dr Ramasamy Practice Receptionist The closing date is 05 November 2026 Apply for this job Job summary Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team. The successful applicant will be enthusiastic and confident in dealing with members of the public in a calm and professional manner, whilst delivering excellent customer service. You will need some flexibility to cover Morning(8.00am to 1.00pm) and Afternoon shifts (1.00pm to 6.30pm). This can be agreed. Main duties of the job The role is patient focussed and you will carry out a variety of roles including: Welcoming all patients and visitors to the surgery Dealing with enqueries from patients and external agencies in person and over the telephone. Processing prescription requests. Signposting patients to the correct service etc. You will work alongside a team of receptionists to ensure that all processes are carried out to a high standard. About us We are a long established GP practice with approximately 5,400 patients. Out team consists of: 4 GP Partners 1 Salaried GP's 1 Practice Manager 1 Secretary 2 Physician Associates 2 Clinical Pharmacists 2 Health Care Assistants, and 5 Receptionists Details Date posted 28 October 2026 Pay scheme Other Salary £12.50 to £13 an hour Contract Permanent Working pattern Part-time, Flexible working Reference number A3636-26-0007 Job locations 12 – 16 Golborne Road London W10 5PG United Kingdom Job description Job responsibilities Dr Ramasamy & Partners Job Description Receptionist Job Title: Receptionist Responsible to: Senior Receptionist / Practice Manager Responsible for: N/A Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Telephone Duties 1. Making appointments 2. Prescription requests 3. Giving out results where appropriate 4. Ambulance transport bookings 5. Deal with Home visit requests 6. Deal with general enquiries 7. Contacting other providers Reception Duties 8. Register new patients and temporary residents 9. Greet and direct patients and visitors 10. Booking appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of our clinical team during surgery 14. Collect fees from patients for providing non-NHS services 15. Deal with general enquiries and complaints 16. Filing medical notes Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to repeat prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Maintain Confidentiality at all times 24. To participate and continue Personal Development 25. To observe Equality & Diversity guidelines at all times 26. To treat all patients, colleagues and visitors with Dignity and Respect at all times. 27. Any other reasonable duties as necessary Job description Job responsibilities Dr Ramasamy & Partners Job Description Receptionist Job Title: Receptionist Responsible to: Senior