Receptionist/Admin

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Addison Road Medical Practice Receptionist/Admin The closing date is 29 November 2026 Apply for this job Job summary This is a six-month fixed-term contract to cover a staff member who is currently on leave.Addison Road Medical Practice (ARMP) is looking to recruit an administrator to join our team. You will have good people skills to deliver patient services in an efficient and professional manner. You will also need to possess a high level of organisational skills, have excellent communication skills with a good team spirit. A high level of quality patient care is an integral part of this role. You will need to have the ability to be self motivated and be confident on using your own initiative within the limits of the role. If you are someone who is able to work well under pressure and maintain high quality service delivery, we would like to hear from you. Main duties of the job Main duties of the job Handle incoming patient calls, respond to patient queries, and assist with appointment bookings. The primary function of the role is to deliver patient services in an efficient and professional manner Be welcoming, friendly and helpful to patients and visitors Working with the team, the front and back office team. To assist with the smooth running of the practice. To ensure that both front of house and administrative targets are met and maintained. Undertaking administrative tasks Liaising with healthcare professionals when necessary. Initiating contact with and responding to, requests from patients, team members and external agencies Helping new patients get settled into the practice by walking them through the process of officially joining the GP About us Addison Road Medical Practice (ARMP) is a large teaching practice based in a purpose-built building in Walthamstow, North East London (NEL). The practice serves 19 000 patients and is part of a wider group of 7 GP Practices spread across NEL and SEL serving 75, 000 residents. The practice employs 2 part time nurses and 1 HCA as well as a host of other Allied Health Professionals as part of a diverse multidisciplinary workforce skills mix. The organisation is an at scale primary care provider leveraging scale, technology and high performing teams to deliver high quality and accessible primary care for local residents. ARMPs core values are compassion quality i ntegrity respect trust accountability fun The organisation prioritises career devolvement and staff wellbeing for its 150+ staff members and is committed to supporting the education, training and development of its nursing workforce to ensure sustainability in the local nursing workforce. Details Date posted 29 October 2026 Pay scheme Other Salary Depending on experience Contract Fixed term Duration 6 months Working pattern Full-time Reference number A3335-26-0014 Job locations Comely Bank Clinic 46 Ravenswood Rd Walthamstow London E17 9LY United Kingdom Job description Job responsibilities Open/close the practice at the beginning and end of each day and follow the opening and closing procedures Booking, cancelling, amending patients appointments using EMIS web clinical software To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff. Manning the practices email inbox when needed To maintain a goo