Licensing Assistant

Grade: Scale 6 £36,693 - £38,361 Full-time, 1x Permanent,4x Fixed-Term (24 Months) Closing Date: 01/11/2026 Directorate: Neighbourhoods and Environment Organisation : London Borough of Waltham Forest Salary: Scale 6  £36,693 -  £38,361 Contract Type: Full-time/ 1 Permanent & 4 Fixed Term (24 Months) Working hours per week: 36 Application Deadline: 01/11/2026 Proposed Interview Date(s): TBC Reference: 2350 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. About the role: We’re looking to recruit Licensing Assistants to support the Council’s Private Sector Housing enforcement and licensing functions. Waltham Forest is designated as a Selective Licensing area in 20 of its 22 wards and was one of the first Councils to adopt and use powers to impose financial penalties as an alternative to prosecution proceedings. Waltham Forest also have a borough wide Additional licensing scheme to compliment Mandatory HMO Licensing. The appointed Licensing Assistants will provide administrative, office and where necessary, fieldwork support activities in relation to the private sector housing and licensing  within the Neighbourhoods and Environment Directorate. Displaying excellent verbal and written communication skills and flexibility in working patterns and practices. Successful candidates will play a central role in the delivery of licensing objectives. We are looking for motivated and dedicated individuals with demonstrable commitment to top quality regulatory services. >> Click here to download the Role Profile << Key Responsibilities: To provide a professional, proactive, customer focused support service to the organisation within the Private Sector Housing & Licensing Team. To assist in ensuring that all Private Rented Property Licensing applications and associated matters are processed and resulting decisions are properly prepared and issued To assist in the proper processing of the administrative function for Private Rented Property Licensing; including data entry, arranging/attending public inquiries/hearings and liaising with the Private Rented Property Licensing Compliance and Enforcement Teams and landlords/tenants as necessary. To represent the team and department at internal and external meetings. This may include Minute Taking and the servicing thereof. Qualifications and Requirements: To be considered for this position, you should meet the following requirements: English and Math Qualification Relevant NVQ Level 2 or 3 qualification Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments