GP Receptionist / Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. PHGH Doctors GP Receptionist / Administrator The closing date is 30 October 2026 Apply for this job Job summary Part-Time GP Receptionist/Administrator We are looking for an experienced, part-time GP Receptionist/Administrator to join our friendly and busy team. The successful candidate will be organised, calm under pressure, confident on the telephone, and able to work independently as well as part of a team. Previous experience in a GP practice is preferred, along with good administrative skills and a commitment to providing a helpful, professional and compassionate service to our patients. This is a permanent, part-time position with the following working hours: Monday to Thursday: 12:30 pm 6:30 pm Friday: 8:30 am 6:30 pm Flexibility to cover colleagues annual leave is also required. We are looking for someone reliable and enthusiastic who would like to become a valued, long-term member of our team. Main duties of the job Providing front-desk reception and dealing with patient queries. Answering telephone calls and booking appointments. Supporting the GP on duty with triage administration. Actioning online requests and following up queries. Managing clinical documents. Carrying out general administrative duties. Working independently and as part of a team. Maintaining patient confidentiality at all times. Prioritising workload and remaining calm in a busy environment. About us We are a busy, two-partner GP practice located in leafy Hampstead Garden Suburb, caring for approximately 14,000 patients. Our multidisciplinary team includes salaried GPs, locums, practice nurses, pharmacists, a physician associate, MSK practitioner, and a social prescriber. We work together to provide a wide range of services to our patients. Details Date posted 19 October 2026 Pay scheme Other Salary £13 an hour Contract Permanent Working pattern Part-time Reference number A5481-26-0009 Job locations The Temple Fortune Health Centre 23 Temple Fortune Lane London NW11 7TE United Kingdom Job description Job responsibilities Key Responsibilities and Requirements The role involves providing front-desk reception services, answering telephone calls, responding to patient queries, booking appointments and supporting the GP on duty with triage administration. The successful candidate will be organised, reliable and able to work independently as well as part of a team. They will be confident in prioritising their workload, managing competing demands and remaining calm and professional in a busy environment, while maintaining strict patient confidentiality at all times. Previous experience in a GP practice is preferred, particularly familiarity with EMIS Web, Accurx, Docman and the ERS referral system . Good communication, administrative and organisational skills, together with a friendly and professional approach to patient care, are essential. Job description Job responsibilities Key Responsibilities and Requirements The role involves providing front-desk reception services, answering telephone calls, responding to patient queries, booking appointments and supporting the GP on duty with triage administration. The successful candidate will be organised, reliable and able to work independently as well as part of a team. They will be confident in prioritising their workload, managing competing demands and remaining calm and professional in a busy environment, whil