Customer Care & Facilities Assistant

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Your Healthcare CIC Customer Care & Facilities Assistant The closing date is 05 November 2026 Apply for this job Job summary We are looking for Customer Care & Facilities Assistant with a great CAN DO attitude to support the delivery of Facilities Management activities at Your HealthCare. The job holder will be a key source of knowledge on office services and customer service for Your HealthCare staff members and external visitors. The FM Team are looking for a flexible and friendly person to join their hard -working team where no day is ever the same. We offer great scope to experience the diversity of supporting the management of our healthcare facilities. This role will appeal to those really interested in taking their skills forward Please note that this role requires a flexible start and finish time between the hours of 8am and 5pm so alternate weeks may have a start of 8am-4pm or 9am to 5pm depending on service requirements The organisation offers: Access to the NHS Pension Scheme Career Development Staff Discounts If you would like to contact us to discuss any aspects of this role please contactGwen Terry Facilities & Contracts Lead at gwen.terry@yourheatlhcare.org Due to the post holder having access to vulnerable adults, the successful candidate will be required to undertake an Enhanced DBS check. In line with the majority of NHS organisations in London, we would not normally pay travelling expenses for interviewees. CLOSING DATE: 05/11/2026 INTREVIEW DATE: w/c 09/11/2026 Main duties of the job To provide generic support services within the Front of House Management Team. To act as a first point of contact for all stakeholders. To provide support for any agreed work programmes managed from the Customer Care & Facilities Management Department. To support the Front of House Management Team in the timely production of reports, and maintaining all data as requested. About us At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact. Why Choose Us? NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter Join Us Today We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication. We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within