Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Torrington Park Group Practice Medical Receptionist The closing date is 31 December 2026 Apply for this job Job summary Undertake general reception and administrative duties. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Main duties of the job Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Organise appointments on the computerised appointments system, maintaining an awareness of the partners rota and prevailing conditions that could affect the optimum management of appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Take accurate messages, assessing their urgency, and passing on the information appropriately to doctors, nurses and other staff attached to the practice Use tact, diplomacy and care when dealing with patients who may be upset, including those who may react aggressively or abusively To undertake a variety of administrative tasks adhering to set practice protocols and to implement and initiate new policies where necessary Cover where necessary in the absence of other receptionists/administrators on sick or annual leave etc. Undertake general administrative duties. To undertake any other duties which may reasonably be delegated by the Partners and the Practice Manager About us Torrington Park Group Practice is a 4 partner training practice in North Finchley located in a purpose build health centre just off the High Street. The practice is well established in the community and serves around 12,200 patients. Our team consists of over 30 staff members which include salaried GP's, nursing team, receptionists and administrative staff. We work closely with our neighbouring practices in our Primary Care Network, providing additional services and appointments for our patients. We are rated GOOD by CQC and are regularly high achievers in QOF. Details Date posted 28 October 2026 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Part-time Reference number A2870-26-0003 Job locations Torrington Park Health Centre 16 Torrington Park London N12 9SS United Kingdom Job description Job responsibilities Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Make appointments and check in patients on the computerised appointments system, maintaining an awareness of the partners rota and prevailing conditions that could affect the optimum management of appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Advise new patients of the registration process. Register patients appropriately, including the forwarding/receipt of patients records and amendment and updating of patient details and direct to appropriate waiting area Take accurate messages, assessing their urgency, and passing on the information appropriately to doctors, nurses and other staff attached to the